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Quick answers to common questions
Visit homeducate.online and click "Sign Up". You'll need to provide your email, create a password, and enter your family name. No credit card required for the 14-day trial.
Most families complete the initial setup in 10-15 minutes. You'll add your students, select subjects, and optionally create your first timetable. Our onboarding wizard guides you through each step.
Yes! We provide video tutorials, written guides, and a comprehensive help center. We also offer email support if you get stuck at any point.
Yes, you can upgrade from monthly to annual at any time (with prorated credit), or downgrade at your next renewal date.
We accept all major credit and debit cards (Visa, Mastercard, American Express) through our secure payment processor, Stripe.
You can cancel anytime from your account settings. You'll retain access until the end of your billing period and won't be charged again.
Yes! Each student can have their own account with a simplified dashboard showing only their tasks and progress.
Go to your dashboard and click "Export Portfolio". Choose your date range, select which students to include, and download the PDF. It includes timetables, work logs, progress, and more.
Yes! Homeducate is fully responsive and works on all devices - desktop, tablet, and mobile phones through your web browser.
Homeducate works on all modern browsers including Chrome, Firefox, Safari, and Edge. We recommend keeping your browser updated for the best experience.
Yes, all data is automatically backed up multiple times daily. We use Supabase (enterprise-grade database) with redundant backups and 99.9% uptime.
Absolutely. You can export all your data at any time in CSV or PDF formats. Your data belongs to you.
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